Tenant Information

Rent Application

If you have viewed a property with one of our agents and you would like to go ahead and rent it, please send the following to lettings@eoneill.ie and we will be in touch:

  • Brief profile of applicant(s)
  • Proof of identification (passport or driver’s license)
  • Current landlord references
  • Current employer references
  • Proposed tenancy commencement date

Tips for tenants

As a tenant, you are now responsible for your home and should treat it as well as you would your own property. Here is a list of guidelines we have put together for those renting:

If you get locked out or lose your keys, please contact a locksmith. You are responsible for the cost of replacement keys and if locks are changed, you must provide a copy of the new keys to the landlord or to Eoin O’Neill Property Advisers.

It is your responsibility to make note of the management company’s details and be aware of the house rules. You must abide by those rules and cause no disruption to your neighbours, including adhering to any parking arrangements.

As a tenant, you must regularly test all smoke detectors and carbon monoxide detectors fitted in the property and replace the batteries. Fire blankets must be kept mounted on the wall and you must keep the hall and any passages and staircases free from obstruction.

Cooking fat, oil or grease should never be washed down the wastewater pipe, because it can harden as it cools and block the pipes (and you will be responsible for paying to have them unblocked). To dispose of waste cooking fat, oil and grease, pour it into an empty tin and when cool put in the waste bin. If cooking fat, oil or grease block pipes, tenants will be responsible for the unblocking costs.

Please keep the property well ventilated throughout the year and heated appropriately for the season. Here are some tips for you:

  • Open the windows in the kitchen when cooking and the windows in the bathroom when showering
  • Maximise airflow throughout the property after cooking or bathing to allow condensation to escape
  • Using the dryer to dry clothes rather than a clothes rack minimises moisture in the air
  • Wipe down windows affected by condensation every day and if any mould has formed, clean it off using an anti-mould cleaner

The landlord’s insurance usually covers structural damage with some contents but you must get your own contents insurance to protect your personal belongings.

You cannot not assign or sublet, let or allow any other person to live at the property without the landlord’s written consent.

Tenants must keep any gardens, patios and terraces neat tidy and properly tended at all times, including all driveways, pathways, lawns, hedges, landscaping, ornamental features and water features. You must not remove any trees or plants. Please remember, too, that you cannot hang clothes to dry or other items on balconies visible to the public or store things there.

Please note that the deposit is not held by Eoin O’Neill Property Advisers but by the landlord instead. You cannot use this deposit as the last month’s rent.

Please notify your landlord or Eoin O’Neill Property Advisers if there are any maintenance issues in the property so that we can deal with them immediately. Some jobs might require further investigation and multiple visits from contractors, or take some time to be completed so please be patient. You must provide access for routine inspections and repairs and inform the landlord if repairs are needed (and give them access to the property to make repairs).

If an appliance suddenly trips a fuse, please locate your fuse box and check if it is switched on. If it continues to trip, there might be too many appliances plugged in at once. Don’t overfill dishwashers, washer-dryers, fridge-freezers and ensure any appliance filters and drains are not blocked.



Shelves and drawers are delicate, so please don’t overfill them and defrost the freezer regularly to prevent ice build-up.


Washing Machines

Need regular maintenance washes to dissolve any mould or soap residue that might have built up. To do so, the machine needs to be empty, set to the highest temperature and allowed to complete its cycle. Fill the soap dispenser with soda crystals, and not normal detergent. Check the filter regularly – you are liable for the call-out charge if buttons, wires, pins, hairpins, etc are lodged in the washing machine pipes.

With integrated washing machines, most filters are located at the bottom of the machine behind a wooden board which you need to remove to access the filter. In free-standing machines, the filter is usually located at the bottom behind a plastic cover or a flap.

Emergency Repairs

If you can’t stop the leak by turning off the water supply, please call an emergency 24-hour plumber (you’ll find them online). if it is within office hours, call us first. Take note of where your water supply valve is located (usually under the sink or beside the water cylinder), turn off the water supply and let taps run safely into sinks to drain the tanks. If the leak is in an apartment complex and coming from the floor above, please contact the management agents (emergency contact details can be found in the lobby) and alert your neighbour above if you can.

If you smell gas in or around the property, ensure all gas appliances are turned off and don’t unplug or switch anything electrical on or off. Call Bord Gáis Networks 24 Hour Emergency Line on 1850 20 50 50. If you can’t get through contact 999 / 112.

If there is a break-in or an attempted burglary please contact the Gardaí immediately on 999 or 112 but make sure you are safe. Then inform your landlord or Eoin O’Neill Property Advisers as soon as possible.

Outside of office hours, please telephone +353 1 6600333 and select option one. Or telephone 01 912 0627

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